SocialMetrics
ENFR

Delete your SocialMetrics account

Last updated: 5 November 2026

This page explains how to delete your SocialMetrics account (app published by LE2M Holding International SARLU) and all the data linked to it. It also serves as the data deletion instructions page for TikTok, Google/YouTube and Instagram/Meta.

Option 1: in the app (immediate)

  1. Open SocialMetrics and sign in.
  2. Go to Settings → Account → Delete my account.
  3. Confirm. Deletion starts at once.

Option 2: by email (if you no longer have the app)

  1. Write to contact@equipe.le2mholding.com from the email address of your SocialMetrics account, subject “Delete my SocialMetrics account”.
  2. We may ask you to confirm the request from that address so nobody can delete your account in your place.
  3. Your account is deleted within 30 days at the latest (usually within a few days), and we confirm by email.

What is deleted

Deleted data disappears from our backups within 30 days. We keep only what the law requires (for example accounting records of purchases), which contain no social media data.

Your subscription

Deleting your account does not cancel a subscription bought through the App Store or Google Play. Cancel it first in your store settings (iPhone: Settings → your name → Subscriptions; Android: Google Play → profile → Payments and subscriptions → Subscriptions).

Only disconnecting one network

To stop SocialMetrics from reading one network without deleting your account, open the account in the app and choose Disconnect. You can also withdraw access from the network itself:

When access is withdrawn, the token is deleted and the statistics of that account are deleted within 30 days.